Privacy Policy

Effective Date: September 16, 2026

1) Who We Are

Belleza’s Home Services & Management (“we,” “us,” “our”) provides residential, short-term rental, and commercial cleaning services in Connecticut, Massachusetts, and Rhode Island.

Website: https://www.bellezashomeservices.net/
Phone: (860) 790-9545
Email: ct@bellezashomeservices.net

2) What Information We Collect

a) Information you provide to us. When you fill out a form, request a quote, book a service, or contact us, we may collect your name, phone number, email address, service address, service details and preferences, appointment information including requested dates and access instructions, and the content of messages you send us by SMS, email, or contact form.

b) Automatically collected data. When you browse our site we may collect your IP address, browser and device information, pages visited and time on page, referring and exit pages, and approximate location based on IP.

3) How We Use Your Information

  • Respond to inquiries and provide customer support
  • Provide quotes and book cleaning services
  • Agree on and confirm appointment details with you
  • Answer your questions about an active or requested service
  • Improve our website, services, and customer experience
  • Prevent spam, fraud, or misuse of our services
  • Maintain business records for operational, legal, tax, or accounting purposes

4) SMS Messaging and Opt-In Details

If you consent to receive SMS from Belleza’s Home Services, you agree to receive conversational SMS from us. Every message is written and sent by a member of our team, one to one, in reply to your inquiry or in the course of the cleaning service you asked us about. We do not send marketing messages, promotional messages, automated messages, or bulk messages.

How you opt in. You opt in through our website by completing the Get a Quote form at https://www.bellezashomeservices.net/get-a-quote/ and checking the SMS consent box. The box is unchecked by default and is not required in order to submit the form. Consent is not a condition of purchase.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.bellezashomeservices.net/privacy-policy/ to see our privacy policy and https://www.bellezashomeservices.net/sms-terms/ for our Terms of Service.

5) Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates. Information sharing with service providers may occur solely to support messaging and operational services, such as SMS delivery, customer support tools, and scheduling systems, and only as necessary to provide our services.

6) Who We Share Your Data With

We do not sell your personal information. We may share limited data with trusted service providers only as needed to operate our business, such as website hosting providers, form and communication tools including email and SMS providers, scheduling and CRM tools, and payment processors. These providers are permitted to use your information only to perform services for us.

7) Cookies and Tracking

We use cookies and similar technologies to improve site performance and user experience, and we may use analytics tools such as Google Analytics to understand site traffic. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8) Embedded Content From Other Websites

Pages on this site may include embedded content such as videos, images, maps, or widgets. Embedded content behaves as if you visited the other website directly, and those websites may collect data about you, use cookies, and monitor your interaction with that content.

9) Data Retention

We retain personal data only as long as necessary for legitimate business purposes, including running our operations, meeting legal, accounting, or tax requirements, and resolving disputes.

10) Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure.

11) Your Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate information, request deletion of your personal data where applicable, and request an exported copy of your data. To make a request, contact us using the details below. We may need to verify your identity before processing requests.

12) Contact Us

Belleza’s Home Services & Management
Phone: (860) 790-9545
Email: ct@bellezashomeservices.net
Website: https://www.bellezashomeservices.net/